BIOS

Tom Hoff

Tom worked for the Chesapeake and Potomac (C&P) Telephone Company of Maryland (now Verizon) for twenty years before founding OCC in 1982. At C&P, he acquired the skills and body of knowledge required to operate a successful call center and manage outside plant operations. He was responsible for many aspects of outside and inside plant construction and maintenance. Tom was the last manager of the Miss Utility operation while it was still operated by C&P.

Tom has served on the One Call Systems International Executive Council. With more then forty years experience in the damage prevention industry, he has been called upon many times to address the importance of one call, the mechanics of call center operations and damage prevention at numerous national and international symposia.

Tom is the president and CEO of One Call Concepts, Inc.