MISSOURI - GM PROFILE

BIO: Nicole Bradley

Nicole Bradley is the General Manager of the Missouri call center in Jefferson City, Missouri. She originally worked for a temporary service in 1998, where she hired candidates to work for Missouri One Call. After becoming familiar with the call center she was hired by the previous vendor in 2000. She worked as part of the management team assisting with hiring, payroll and reviews for two years before coming to One Call Concepts.

One Call Concepts began operating the Missouri call center in April 2002. Nicole was hired as the Office Manager and then promoted to the General Manager in September 2002.

Her dedication to service has been and continues to be a great asset to all the stakeholders she assists each day.